Terms & Conditions


Orders can be placed by fax or mail. Telephone orders must be reconfirmed in written form. Each order must contain an order number, product description and order quantity, bill to and ship to and any special shipping instructions. Special conditions and/or documentation should be noted when placing an order.


Shipments will be determined based on the best method to ensure stability and safety of the product, minimize freight costs and allow efficient traceability. All shipments are ex works TRINA, unless quoted otherwise. TRINA will endeavour to comply with any delivery date or period quoted, but we shall not be liable for any damage by reason of any failure to do so.


All prices are based on material volume. Prices shall only be quoted after sample acceptance.


Unless specifically quoted amounts invoiced are net and due for payment 30 days from the date of the invoice. Ordered material remains TRINA’s property until full payment has been received. All accounts not paid within one month will be subject to a surcharge of 5% plus a further 1.5% for each further month’s delay thereafter.Without prejudice to any other available remedy we reserve the right to withhold further deliveries of goods where invoices are not paid by the due date for payment.

Use of products

Our products are intended for in-vitro applications only. Each product offered by TRINA is intended for use by qualified professionals who will safely handle and dispose of the products they receive.

Right of Restitution

Restitutions can only be accepted once TRINA has given it’s consent. Material sold is raw material and any evaluations have to be executed prior to removal from the original container.


We can only be responsible to supply the kind and quantity of goods ordered. It is regretted that we cannot be liable whatsoever for loss, damage, costs, direct or expenses arising from any item supplied by us. All goods supplied by TRINA should be examined and tested on receipt and any precaution respecting storage or danger to persons should be taken after receipt. We accept no responsibility for the consequences of inadequate storage precautions or injury to persons resulting from careless use of the item.The entire risk as to the performance of these products is assumed by the buyer.
TRINA shall not be liable for indirect, special or consequential damages of any kind resulting from use of the products.
We can only accept responsibility for goods damaged in transit if the damage is reported in writing to ourselves and to the carriers within three days of delivery.
Claims for damaged materials, sent by either courier or postal services can only be accepted if notification to TRINA is made in writing within three days. Post market surveillance and vigilance is the receiver‘s duty only.

Patent Disclaimer

The TRINA does not warrant that the use of the products delivered hereunder will not infringe the claims of any patents covering the product itself or the use thereof in combination with other products or in the operation of any process.


The construction validity and performance of this contract shall be governed by the Laws of Switzerland, State of Zurich, Exclusive place of jurisdiction is Uster.